Wholesale Terms
ORDER MINIMUMS
Minimum Opening orders: $200 CAD / $150 USD
Minimum Re-orders: $125 CAD / $80 USD
ORDERING
At this time, only Canadian Retailers are able to create a wholesale buying account. All Retailers in the US or International can purchase on Faire Wholesale.
Any Retailer can order via email and PO form to hello@maylayco.com
PRICING
Prices are in Canadian Dollars (CAD). Prices are subject to change without notice. Prices on Faire are in USD and CAD depending on your location.
PAYMENTS
All payments are to be made by Credit Card. Invoices will be sent by email with a payment link when order is ready to be shipped. Orders will not be shipped out until payment has been made.
PROCESSING TIMES
Although processing times are usually sooner, please allow 7-10 business days for processing wholesale orders when items are in stock. For orders that are out-of-stock, turnaround times can range from 4-6 weeks. During holidays and peak times, shipping times may be longer.
SHIPPING
Orders will be shipped via UPS Standard, Fedex, Canada Post or Stallion Express within Canada and the US. Shipping times are 2-5 business days with tracking. Maylay Co. is not responsible for any carrier delays. Shipping costs will be included in your final invoice. All items are shipped from Toronto, Canada. Any duties/import costs are to be paid by the retailer and is not included in the shipping cost. Orders will not be shipped out until payment has been made.
INTERNATIONAL ORDERS
For any wholesale orders outside of Canada and United States, please email us at hello@maylayco.com for inquiries.
CANCELLATIONS & RETURNS
All cancellations or changes to your order must be submitted by email within 24 hours of receiving your order invoice. Maylay Co. does not accept returns. For damaged or incorrectly shipped items, please email us within 5 days of receipt at hello@maylayco.com and we will work with you to rectify the issue.
Orders made through Faire must be returned through their proper channels.
BACKORDERS
Some products may occasionally be out of stock. You will be notified if any items you order are backordered, along with the expected in-stock date.
PACKAGING
All products must be sold in its original packaging. If you require UPC barcodes, please let us know when ordering.
PHOTOGRAPHY
We are pleased to share our online library of product photos and lifestyle photos. You can find this at www.wholesale.maylayco.com
TERMS
When an order is placed, retailers agree to these terms and conditions. We respectfully reserve the right to refuse or terminate any accounts not in compliance.